Guarantee process

Here, you can find out more information about guarantee claims and the flat rates involved when processing complaints. Should you have any queries pertaining to complaint or damage cases, our JOST Achsen Systeme Service Team will be only too glad to be of assistance.

Guarantee and Goodwill Processing for JOST Achsen Systeme.
All queries pertaining to the complaint or damage cases should be addressed to our JOST Achsen Systeme Service Team at the following Service contacts:

Germany, Austria, Benelux Countries, Rest of World
Telefon: +49 - 5674 9237 240
Fax: +49 - 5674 9237 488

Eastern Europe
Telefon: +48 - 692 437 029
Fax: +49 - 5674 9237 488

United Kingdom, Ireland, Northern Europe
Telefon: +44 - 1204 528888
Fax: +44 - 1204 531957

France
Telefon: +33 - 499 1337 - 37
Fax: +33 - 499 1337 - 30

Spain, Portugal
Telefon: +34 - 976 126222
Fax: +34 - 976 126212

Italy
Telefon: +39 02 440-4951
Fax: +39 02 440-6201

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Guarantee claim online 11/2018
Guarantee claim online 11/2015
Guarantee claim online notes 11/2015
Guarantee claim print 11/2015
Standard times (SRT) for performing warranty repair work 05/2017
Guarantee Conditions JOST Axle Systems 01/2017